Chapter 4: Technology Skills List for Your Resume

If you’ve read the previous chapters of this guide, you’ve learned some of the many reasons why mentioning the tech skills you have could give you an advantage in the job market and which skills are particularly in demand. In the last chapter, we looked at ways to bring up your technology skills for resume sections where appropriate.

Now, we’re going to examine why it’s useful to break down your tech skills into categories and look at examples of how to do that.

Categories Make the Resume Content Highly Organized

Creating categories for technical skills draws attention to a designated area of the resume and gives a rundown of your technology skills for resume readers. Also, having all the skills in one place means people who are looking over the content don’t have to search through other sections to determine whether you have the necessary qualifications.

Of course, it’s essential to talk about your skills in depth instead of just mentioning them. But, a list gives individuals a broad idea of what you’re capable of tech-wise.

Computer Technology Skills List

It’s useful to list your general computer-related tech skills to give hiring personnel a broad understanding of the things you’re comfortable doing on computers. Make sure you only list items in this section if they are well-developed skills and applicable to the job you want. Otherwise, your list of computer skills could seem like nothing more than filler material.

Here are some ideas to get you started:

  • Working knowledge of Mac/Windows/Linux platforms (specifically, mention the number of years working with each operating system)
  • Typing speed (only if above average and applicable to the job you want)
  • Knowledge of email-filtering techniques (such as sending messages to alternative emails, automatically putting spam in the trash, marking emails from some recipients as important, priority messages)
  • Understanding how to enable private browsing sessions or clear cookies and history
  • Able to set up Chrome with multiple profiles for use by various people
  • Ability to download, enable and disable browser plugins (especially for productivity purposes)
  • Capable of taking screenshots for instructional/troubleshooting reasons
  • Opening and editing PDFs
  • Working with browser settings to improve performance (especially on older or resource-limited machines)
  • Data entry (only worth mentioning if you can tie your data entry skills to another part of your resume, such as an accomplishment that helped a company meet a goal)
  • Familiarity with transcription tools

IT Skills List

If you choose to come up with IT skills for resume inclusion, only mention the things you can do well and would be able to explain to a tech-illiterate person. Statistics from 2017 indicate 85 percent of applicants lied on their resumes. But, HR professionals have ways to identify the culprits.

That means if your device setup expertise only extends to the single time you helped a friend install a keyboard, you shouldn’t mention it as an IT skill. Hiring professionals will likely view inaccurately representing your skills as being just as problematic as outright lying by listing capabilities you don’t possess at all.

Use this list of IT skills to spark your inspiration:

  • Knowledge of how to free up disk space and RAM on computers running respective operating systems
  • Understanding of how to activate and deactivate anti-virus software
  • Able to diagnose connection problems that prevent connecting to Wi-Fi networks
  • Can assist people with initial setups of computers
  • Able to set up peripherals such as webcams, mice, wireless keyboards and external hard drives
  • Capable of using Disk Utility (Mac) or Check Disk/CHKDSK (Windows) to repair suspected hard disk corruption
  • Knowledge of how to go into a system to see its operating status and recognize potential problems that could cause poor performance
  • Experience with preparing videoconferencing software/hardware in before meetings
  • Knowledge of cloud computing applications (list the names here)
  • Installing or uninstalling software
  • Creating or maintaining procedures for employees who bring their own devices to work

Social Media Skills

In the previous post, we looked at how in-demand social media skills are and why that reality is likely to hold true for the foreseeable future. Keep in mind that it’s not enough to list a social media skill if you’ve only used a site or tool a few times or even only interact with them as a casual user. Only include them as skills for resume section if you’re genuinely experienced in that area.

Consider these possibilities:

  • Facebook
  • Twitter
  • Instagram
  • LinkedIn
  • YouTube
  • Hootsuite or a comparable tool
  • Understanding of the importance of using uniform language/tone to match the brand when replying to customers
  • Familiarity with URL shorteners (particularly useful for jobs requiring Twitter skills)
  • Using social media monitors to spot trends (list the names of software you’ve used before)
  • Capable of setting up Google News alerts (they could work in conjunction with monitoring software to give guidance about what topics to cover on social media)

Coding Skills

Do you know some of the most useful and potentially lucrative coding languages? A section about coding skills gives you the chance to list them. If you took park in coding boot camps or intensive training sessions, bring them up in this portion, along with any coding certifications you have.

The list below shows examples of how to highlight coding proficiency on a resume:

  • Python
  • C++
  • Java
  • C
  • JavaScript
  • Ruby
  • App development (if notable, include the number of apps assisted with, and use a phrase such as “directly involved in the development of eight iOS apps in the past three years)
  • Proficiency in HTML
  • MySQL
  • Oracle
  • CSS
  • Debugging

Internet Security Skills

A study published in June 2018 found employees are the most significant cybersecurity risk to U.S. businesses. Taking the time to make internet security a component of a technology skills list helps potential employers see that you understand the risks of going online and how to reduce them. If you’ve taken online classes, gone to seminars or participated in workshops for cybersecurity readiness, mention those here.

Some internet security skills you should include are:

  • Activating and deactivating anti-virus software
  • Knowledge of two-factor authentication (2FA) and strong passwords
  • Firewall configuration
  • Involvement in creating and implementing a cybersecurity crisis plan
  • VPN setup and settings tweaks
  • Understanding of data backup principles and how to revert to earlier versions after incidents occur
  • Familiarity with password management tools
  • Knowledge of database access management principles
  • Understanding of how and why to change hard-coded device passwords
  • Installation of software updates and patches to maintain security
  • Ability to set and change passwords for mobile devices

Customer Experience/Usability Skills

This section conveys to employers that they could depend on you to give feedback about new website features or other parts of a company’s online presence. As such, you could serve as a complement to the web development team and be an instrumental part of identifying issues, so users don’t find them first.

You could describe your customer experience and usability skills in the following ways:

  • Knowledge of how to mimic the typical navigation experiences of end users and report issues when found
  • Capable of following detailed instructions given by web developers or team members in similar roles
  • Ability to carefully recreate experiences that cause errors to provide more details to people involved in troubleshooting
  • Familiarity with corporate wikis that include updated CX-related documentation and the status of known problems
  • Able to activate session recording and playback tools that chronicle customer experiences as they happen
  • Knowledge of cross-browser testing tools that reveal site behavior in new or legacy browsers
  • Designing user test cases and plans
  • Utilizing time management skills to ensure testing responsibilities are balanced with other duties
  • Able to express actionable ways to improve issues with functionality in ways that assist the development team
  • Knowledge of using project management tools to communicate about usability issues and resolutions

Content Management and SEO Skills

When it comes to the internet, people often utter the phrase “content is king” because they know how much it impacts online visibility. If you mention content and SEO-related skills for resume sections, be sure to think about all kinds of content, from print to video and more. Some examples of content management and SEO skills include:

  • WordPress
  • Google Analytics
  • Google Ads (formerly AdWords)
  • SEO-plugins (such as Yoast SEO)
  • Understanding of title tags, headings, and body text, and the best practices for creating each segment
  • Familiarity with using editorial calendars to manage content distribution
  • Ongoing knowledge of Google’s newest algorithmic decisions and how to write content that caters to them
  • Knowledge of meta description best practices
  • Capable of using desired keywords naturally to promote both reader flow and high search engine rankings

Expert-Level Software/Online Tools Technology Skills

Recall the part of the previous post where career experts warned against adding fundamental things to your list of computer skills. They could have the opposite effect that you want if your knowledge of them is not genuinely advanced.

Even so, these items may be worth including as technology skills for resume lists, primarily if they relate to the job you want:

  • Microsoft PowerPoint
  • Microsoft Excel
  • Microsoft Outlook
  • Adobe PhotoShop
  • Adobe Illustrator
  • Adobe Acrobat Pro DC
  • QuickBooks
  • G Suite
  • Slack
  • Asana, Basecamp or a similar project management tool
  • IFTTT

Start Creating Your Skills Lists Now

Hopefully, these examples — and especially the skills related to the in-demand jobs covered in the last post — will help you feel more confident about listing your skills for resume purposes. By doing that, you could get down to the specifics of the tech skills that could help you excel as a job seeker.

 

Want a complete list of all the different tech skills you could include on your resume? Download our bonus pack for free below!

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Kayla Matthews is a technology writer and the editor of Productivity Bytes. Her work has been featured on Digital Trends, MakeUseOf, VICE, VentureBeat, The Daily Dot and WIRED, among others. Follow her on Twitter to read her latest posts.
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